Simply create a D/K customer account and you will automatically become part of our program. Earn 1 point for every $1 you spend online or in our stores.
For all New Zealand orders, there is free shipping over $150.
Your order will be sent by tracked courier
Please note that a signature is required for delivery
If your order is received before midday it will be dispatched the same day
If your order is received after midday then your order will be dispatched the next day
A shipping notification email is sent once your order is on its way to you
Track your package using the details in the shipping notification email
Exceptions to the above time frames are: Orders placed on weekends - couriers do not operate on weekends/public holidays. Please allow up to 5 business days for rural delivery.
DYRBERG/KERN is dedicated to providing quality products and service to our customers. We hope you will like what you have ordered, but if something isn’t right, please let us know.
We are happy to accept exchanges for the following scenarios:
Online purchases may be exchanged if returned in original condition and packaging within 7 days of purchase
Gifts that are not suitable (exchangeable within set time-frame outlined on exchange card)
Items that vary from their description on this website
Sale items cannot be exchanged, so please choose carefully
If your order is placed before 2PM, we'll send it out that same day from either Christchurch or Wellington right here in New Zealand.
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